Partner Ecosystems
We build effective partner networks.
From setup to implementation.
As IT and digitalization become more complex, so do the performance and service chains: In order to be flexible yet reliably deliverable as IT, building a balanced network of suitable and well-selected partners – the partner ecosystem – is recommended. It’s about more than just purchasing one or two cloud providers or application developers. The interplay between cloud and managed service providers in a multi-provider system needs to be established – and managed as well. This system must be both stable and flexible. Stable, to reliably provide high-quality IT services. Flexible, to quickly adapt services when the business requirements change.
Sourcing
FOCUS
Development of a sourcing strategy
COMPOSE
Designing the service section
INTERACT
Preparation of the tender documents
VALIDATE
Invitation to tender and dispatch of tender documents
COMMIT
Evaluation and service provider and selection of service providers, as well as due diligence and contract negotiation
TRANSFORM
Transfer of services, either from the previous service provider or from your own IT organization
Sourcing Readiness Check
Contractual arrangement
What does the basis of collaboration look like?
Governance
Is the service provider effectively managed?
Implementation of the contract
Is the contract consistently implemented?
Multiservice- und Partner-Management
Multiservice Management
Compilation of requirements for multiservice management
Governance
Designing governance with rules, roles, and committees
SIAM
Establishing Service Integration and Management
Processes
Designing service management processes, SLAs and KPIs
Organization
Defining the retained organization
Data Modell
Deriving requirements for the data model
